{"id":1002,"date":"2018-07-09T11:19:52","date_gmt":"2018-07-09T11:19:52","guid":{"rendered":"http:\/\/shoptimizer.local\/?page_id=824"},"modified":"2025-10-31T09:05:33","modified_gmt":"2025-10-31T16:05:33","slug":"customer-help","status":"publish","type":"page","link":"https:\/\/buycigsonline.co\/vi\/customer-help\/","title":{"rendered":"Trung T\u00e2m H\u1ed7 Tr\u1ee3 Kh\u00e1ch H\u00e0ng"},"content":{"rendered":"<h1>H\u1ed7 Tr\u1ee3 Kh\u00e1ch H\u00e0ng<\/h1>\n<h3>T\u1ea1i Buy Cigs Online, s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 an t\u00e2m c\u1ee7a b\u1ea1n l\u00e0 \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a ch\u00fang t\u00f4i. Cho d\u00f9 b\u1ea1n c\u00f3 th\u1eafc m\u1eafc v\u1ec1 \u0111\u01a1n h\u00e0ng, v\u1eadn chuy\u1ec3n, thanh to\u00e1n ho\u1eb7c s\u1ea3n ph\u1ea9m, \u0111\u1ed9i ng\u0169 h\u1ed7 tr\u1ee3 t\u1eadn t\u00e2m c\u1ee7a ch\u00fang t\u00f4i lu\u00f4n s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3 b\u1ea1n. Kh\u00e1m ph\u00e1 c\u00e1c C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p h\u1eefu \u00edch c\u1ee7a ch\u00fang t\u00f4i b\u00ean d\u01b0\u1edbi ho\u1eb7c li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp b\u1eb1ng bi\u1ec3u m\u1eabu li\u00ean h\u1ec7 \u1edf cu\u1ed1i trang n\u00e0y. Ch\u00fang t\u00f4i cam k\u1ebft cung c\u1ea5p h\u1ed7 tr\u1ee3 nhanh ch\u00f3ng, th\u00e2n thi\u1ec7n v\u00e0 \u0111\u00e1ng tin c\u1eady \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o tr\u1ea3i nghi\u1ec7m mua s\u1eafm thu\u1ed1c l\u00e1 tr\u1ef1c tuy\u1ebfn c\u1ee7a b\u1ea1n di\u1ec5n ra li\u1ec1n m\u1ea1ch v\u00e0 kh\u00f4ng ph\u1ea3i lo l\u1eafng.<br \/>\n<\/h3>\n<h6>Thu\u1ed1c L\u00e1 C\u1ee7a B\u1ea1n \u0110\u01b0\u1ee3c Giao H\u00e0ng K\u00edn \u0110\u00e1o v\u00e0 Nhanh Ch\u00f3ng<\/h6>\n<h2>\u0110\u01a1n H\u00e0ng v\u00e0 V\u1eadn Chuy\u1ec3n<\/h2>\n<p>\u0110\u1eb7t h\u00e0ng v\u1edbi Buy Cigs Online r\u1ea5t nhanh ch\u00f3ng v\u00e0 d\u1ec5 d\u00e0ng. Sau khi b\u1ea1n ho\u00e0n t\u1ea5t giao d\u1ecbch mua h\u00e0ng, h\u00e3y ch\u1edd email x\u00e1c nh\u1eadn trong v\u00f2ng m\u1ed9t gi\u1edd. Ch\u00fang t\u00f4i x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n nhanh ch\u00f3ng, th\u01b0\u1eddng v\u1eadn chuy\u1ec3n trong c\u00f9ng ng\u00e0y n\u1ebfu thanh to\u00e1n \u0111\u01b0\u1ee3c nh\u1eadn tr\u01b0\u1edbc 9 gi\u1edd s\u00e1ng theo gi\u1edd PST. Vi\u1ec7c giao h\u00e0ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi Canada Post Expedited Mail, \u0111\u1ebfn h\u1ea7u h\u1ebft c\u00e1c \u0111\u1ecba \u0111i\u1ec3m \u1edf Canada trong v\u00f2ng 2-5 ng\u00e0y l\u00e0m vi\u1ec7c. \u0110\u1ed1i v\u1edbi c\u00e1c khu v\u1ef1c n\u00f4ng th\u00f4n ho\u1eb7c v\u00f9ng s\u00e2u v\u00f9ng xa, vi\u1ec7c giao h\u00e0ng c\u00f3 th\u1ec3 m\u1ea5t 3-8 ng\u00e0y l\u00e0m vi\u1ec7c. C\u00e1c \u0111\u01a1n h\u00e0ng tr\u00ean $99 \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 \u0111\u01b0\u1ee3c mi\u1ec5n ph\u00ed v\u1eadn chuy\u1ec3n; n\u1ebfu kh\u00f4ng, m\u1ed9t m\u1ee9c ph\u00ed c\u1ed1 \u0111\u1ecbnh s\u1ebd \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng.<\/p>\n<p>Ch\u00fang t\u00f4i v\u1eadn chuy\u1ec3n k\u00edn \u0111\u00e1o \u0111\u1ec3 b\u1ea3o v\u1ec7 quy\u1ec1n ri\u00eang t\u01b0 c\u1ee7a b\u1ea1n. T\u1ea5t c\u1ea3 c\u00e1c g\u00f3i h\u00e0ng \u0111\u1ec1u \u0111\u01a1n gi\u1ea3n v\u00e0 kh\u00f4ng c\u00f3 d\u1ea5u hi\u1ec7u n\u00e0o v\u1edbi bao b\u00ec k\u00edn v\u00e0 an to\u00e0n \u0111\u1ec3 duy tr\u00ec \u0111\u1ed9 t\u01b0\u01a1i c\u1ee7a s\u1ea3n ph\u1ea9m. Ch\u1eef k\u00fd c\u1ee7a ng\u01b0\u1eddi l\u1edbn v\u00e0 x\u00e1c minh \u0111\u1ed9 tu\u1ed5i (19+ ho\u1eb7c 18+ t\u00f9y thu\u1ed9c v\u00e0o t\u1ec9nh c\u1ee7a b\u1ea1n) l\u00e0 b\u1eaft bu\u1ed9c khi giao h\u00e0ng.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">H\u1ecfi: M\u1ea5t bao l\u00e2u \u0111\u1ec3 x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng c\u1ee7a t\u00f4i?<\/a><\/p>\n<p>\u0110\u00e1p: C\u00e1c \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1eb7t tr\u01b0\u1edbc 9 gi\u1edd s\u00e1ng theo gi\u1edd PST v\u00e0 thanh to\u00e1n th\u00e0nh c\u00f4ng th\u01b0\u1eddng \u0111\u01b0\u1ee3c x\u1eed l\u00fd v\u00e0 v\u1eadn chuy\u1ec3n trong c\u00f9ng ng\u00e0y. C\u00e1c \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1eb7t sau 9 gi\u1edd s\u00e1ng theo gi\u1edd PST ho\u1eb7c \u0111ang ch\u1edd thanh to\u00e1n s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd v\u00e0o ng\u00e0y l\u00e0m vi\u1ec7c ti\u1ebfp theo.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">H\u1ecfi: C\u00f3 nh\u1eefng t\u00f9y ch\u1ecdn v\u1eadn chuy\u1ec3n n\u00e0o?<\/a><\/p>\n<p>\u0110\u00e1p: Ch\u00fang t\u00f4i cung c\u1ea5p d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n tr\u00ean to\u00e0n Canada th\u00f4ng qua Canada Post Expedited Mail. C\u00e1c \u0111\u01a1n h\u00e0ng tr\u00ean $99 \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 \u0111\u01b0\u1ee3c mi\u1ec5n ph\u00ed v\u1eadn chuy\u1ec3n, trong khi c\u00e1c \u0111\u01a1n h\u00e0ng d\u01b0\u1edbi $99 c\u00f3 ph\u00ed v\u1eadn chuy\u1ec3n c\u1ed1 \u0111\u1ecbnh l\u00e0 $15.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">H\u1ecfi: M\u1ea5t bao l\u00e2u \u0111\u1ec3 giao h\u00e0ng?<\/a><\/p>\n<p>\u0110\u00e1p: Vi\u1ec7c giao h\u00e0ng th\u01b0\u1eddng m\u1ea5t 2-5 ng\u00e0y l\u00e0m vi\u1ec7c \u0111\u1ed1i v\u1edbi h\u1ea7u h\u1ebft c\u00e1c \u0111\u1ecba \u0111i\u1ec3m \u1edf Canada. C\u00e1c khu v\u1ef1c v\u00f9ng s\u00e2u v\u00f9ng xa c\u00f3 th\u1ec3 m\u1ea5t 3-8 ng\u00e0y l\u00e0m vi\u1ec7c. Canada Post ch\u1ec9 ho\u1ea1t \u0111\u1ed9ng t\u1eeb Th\u1ee9 Hai \u0111\u1ebfn Th\u1ee9 S\u00e1u, v\u00ec v\u1eady c\u00f3 th\u1ec3 x\u1ea3y ra ch\u1eadm tr\u1ec5 v\u00e0o cu\u1ed1i tu\u1ea7n.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">H\u1ecfi: T\u00f4i c\u00f3 th\u1ec3 theo d\u00f5i \u0111\u01a1n h\u00e0ng c\u1ee7a m\u00ecnh sau khi n\u00f3 \u0111\u01b0\u1ee3c v\u1eadn chuy\u1ec3n kh\u00f4ng?<\/a><\/p>\n<p>\u0110\u00e1p: C\u00f3, b\u1ea1n s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c s\u1ed1 theo d\u00f5i qua email sau khi \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c v\u1eadn chuy\u1ec3n. B\u1ea1n c\u00f3 th\u1ec3 theo d\u00f5i g\u00f3i h\u00e0ng c\u1ee7a m\u00ecnh th\u00f4ng qua trang web ho\u1eb7c \u1ee9ng d\u1ee5ng Canada Post.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">H\u1ecfi: C\u00e1c b\u1ea1n c\u00f3 giao h\u00e0ng \u0111\u1ebfn H\u1ed9p th\u01b0 b\u01b0u \u0111i\u1ec7n ho\u1eb7c \u0111\u1ecba ch\u1ec9 n\u00f4ng th\u00f4n kh\u00f4ng?<\/a><\/p>\n<p>\u0110\u00e1p: C\u00f3. Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 giao h\u00e0ng \u0111\u1ebfn H\u1ed9p th\u01b0 b\u01b0u \u0111i\u1ec7n th\u00f4ng qua Canada Post. \u0110\u1ed1i v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng \u1edf v\u00f9ng n\u00f4ng th\u00f4n kh\u00f4ng c\u00f3 d\u1ecbch v\u1ee5 giao h\u00e0ng t\u1eadn nh\u00e0, c\u00e1c g\u00f3i h\u00e0ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn b\u01b0u c\u1ee5c Canada Post g\u1ea7n nh\u1ea5t \u0111\u1ec3 nh\u1eadn.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">H\u1ecfi: C\u00f3 b\u1eaft bu\u1ed9c ph\u1ea3i x\u00e1c minh \u0111\u1ed9 tu\u1ed5i khi giao h\u00e0ng kh\u00f4ng?<\/a><\/p>\n<p>\u0110\u00e1p: C\u00f3. Ch\u1eef k\u00fd c\u1ee7a ng\u01b0\u1eddi l\u1edbn v\u00e0 ID \u1ea3nh do ch\u00ednh ph\u1ee7 c\u1ea5p h\u1ee3p l\u1ec7 (19+ ho\u1eb7c 18+ t\u00f9y thu\u1ed9c v\u00e0o t\u1ec9nh c\u1ee7a b\u1ea1n) l\u00e0 b\u1eaft bu\u1ed9c khi giao h\u00e0ng \u0111\u1ec3 tu\u00e2n th\u1ee7 lu\u1eadt thu\u1ed1c l\u00e1 c\u1ee7a Canada.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">H\u1ecfi: \u0110i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu tr\u1ea1ng th\u00e1i theo d\u00f5i c\u1ee7a t\u00f4i ch\u01b0a \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt?<\/a><\/p>\n<p>\u0110\u00e1p: \u0110\u00f4i khi Canada Post b\u1ecf l\u1ee1 vi\u1ec7c qu\u00e9t. Vui l\u00f2ng \u0111\u1ee3i 24-48 gi\u1edd \u0111\u1ec3 c\u1eadp nh\u1eadt. N\u1ebfu kh\u00f4ng c\u00f3 b\u1ea3n c\u1eadp nh\u1eadt n\u00e0o x\u1ea3y ra sau 48 gi\u1edd, h\u00e3y li\u00ean h\u1ec7 v\u1edbi b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">H\u1ecfi: T\u00f4i n\u00ean l\u00e0m g\u00ec n\u1ebfu g\u00f3i h\u00e0ng c\u1ee7a t\u00f4i b\u1ecb m\u1ea5t ho\u1eb7c kh\u00f4ng \u0111\u01b0\u1ee3c giao?<\/a><\/p>\n<p>\u0110\u00e1p: Li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i ngay l\u1eadp t\u1ee9c. Ch\u00fang t\u00f4i s\u1ebd b\u1eaft \u0111\u1ea7u truy t\u00ecm v\u1edbi Canada Post v\u00e0 theo d\u00f5i cho \u0111\u1ebfn khi v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft. N\u1ebfu g\u00f3i h\u00e0ng \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn l\u00e0 b\u1ecb m\u1ea5t, ch\u00fang t\u00f4i s\u1ebd cung c\u1ea5p h\u00e0ng thay th\u1ebf ho\u1eb7c t\u00edn d\u1ee5ng theo Ch\u00ednh s\u00e1ch Thay th\u1ebf \u0110\u1ea3m b\u1ea3o c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n<h6>T\u00ecm Hi\u1ec3u Ch\u00ednh S\u00e1ch Tr\u1ea3 H\u00e0ng C\u1ee7a Ch\u00fang T\u00f4i<\/h6>\n<h2>Tr\u1ea3 H\u00e0ng v\u00e0 \u0110\u1ed5i H\u00e0ng<\/h2>\n<p>Do t\u00ednh ch\u1ea5t c\u1ee7a c\u00e1c s\u1ea3n ph\u1ea9m thu\u1ed1c l\u00e1 v\u00e0 c\u00e1c quy \u0111\u1ecbnh nghi\u00eam ng\u1eb7t v\u1ec1 s\u1ee9c kh\u1ecfe v\u00e0 an to\u00e0n, t\u1ea5t c\u1ea3 c\u00e1c giao d\u1ecbch b\u00e1n s\u1ea3n ph\u1ea9m thu\u1ed1c l\u00e1, bao g\u1ed3m c\u1ea3 thu\u1ed1c l\u00e1 \u0111i\u1ebfu, \u0111\u1ec1u l\u00e0 cu\u1ed1i c\u00f9ng. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 ch\u00fang t\u00f4i kh\u00f4ng th\u1ec3 ch\u1ea5p nh\u1eadn tr\u1ea3 l\u1ea1i ho\u1eb7c \u0111\u1ed5i h\u00e0ng sau khi \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n \u0111\u00e3 \u0111\u01b0\u1ee3c v\u1eadn chuy\u1ec3n.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">H\u1ecfi: T\u00f4i c\u00f3 th\u1ec3 tr\u1ea3 l\u1ea1i ho\u1eb7c \u0111\u1ed5i s\u1ea3n ph\u1ea9m thu\u1ed1c l\u00e1 sau khi mua kh\u00f4ng?<\/a><\/p>\n<p>\u0110\u00e1p: Do c\u00e1c quy \u0111\u1ecbnh v\u1ec1 s\u1ee9c kh\u1ecfe v\u00e0 an to\u00e0n, c\u00e1c s\u1ea3n ph\u1ea9m thu\u1ed1c l\u00e1 kh\u00f4ng \u0111\u01b0\u1ee3c tr\u1ea3 l\u1ea1i v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ed5i sau khi \u0111\u00e3 \u0111\u01b0\u1ee3c v\u1eadn chuy\u1ec3n. Ch\u00fang t\u00f4i \u01b0u ti\u00ean s\u1ef1 an to\u00e0n c\u1ee7a b\u1ea1n v\u00e0 tu\u00e2n th\u1ee7 \u0111\u1ea7y \u0111\u1ee7 c\u00e1c ti\u00eau chu\u1ea9n ph\u00e1p l\u00fd, v\u00ec v\u1eady r\u1ea5t ti\u1ebfc, ch\u00fang t\u00f4i kh\u00f4ng ch\u1ea5p nh\u1eadn tr\u1ea3 h\u00e0ng.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">H\u1ecfi: T\u00f4i n\u00ean l\u00e0m g\u00ec n\u1ebfu t\u00f4i nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t \u0111\u01a1n h\u00e0ng b\u1ecb h\u01b0 h\u1ecfng ho\u1eb7c kh\u00f4ng ch\u00ednh x\u00e1c?<\/a><\/p>\n<p>\u0110\u00e1p: N\u1ebfu \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n \u0111\u1ebfn b\u1ecb h\u01b0 h\u1ecfng ho\u1eb7c kh\u00f4ng ch\u00ednh x\u00e1c, vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i trong v\u00f2ng 2 ng\u00e0y l\u00e0m vi\u1ec7c. G\u1eedi cho ch\u00fang t\u00f4i s\u1ed1 \u0111\u01a1n \u0111\u1eb7t h\u00e0ng c\u1ee7a b\u1ea1n c\u00f9ng v\u1edbi \u1ea3nh v\u1ec1 v\u1ea5n \u0111\u1ec1 n\u00e0y v\u00e0 ch\u00fang t\u00f4i s\u1ebd nhanh ch\u00f3ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 b\u1eb1ng c\u00e1ch thay th\u1ebf ho\u1eb7c ghi c\u00f3 v\u00e0o c\u1eeda h\u00e0ng.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">H\u1ecfi: T\u1ea1i sao t\u00f4i kh\u00f4ng th\u1ec3 tr\u1ea3 l\u1ea1i thu\u1ed1c l\u00e1 n\u1ebfu t\u00f4i \u0111\u1ed5i \u00fd?<\/a><\/p>\n<p>\u0110\u00e1p: C\u00e1c s\u1ea3n ph\u1ea9m thu\u1ed1c l\u00e1 \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd ch\u1eb7t ch\u1ebd v\u00e0 lu\u1eadt y t\u1ebf c\u1ea5m b\u00e1n l\u1ea1i c\u00e1c m\u1eb7t h\u00e0ng \u0111\u00e3 m\u1edf ho\u1eb7c \u0111\u00e3 s\u1eed d\u1ee5ng v\u00ec l\u00fd do an to\u00e0n. Ch\u00fang t\u00f4i \u0111\u00e1nh gi\u00e1 cao s\u1ef1 th\u00f4ng c\u1ea3m c\u1ee7a b\u1ea1n v\u00e0 khuy\u1ebfn kh\u00edch b\u1ea1n xem x\u00e9t c\u1ea9n th\u1eadn \u0111\u01a1n h\u00e0ng c\u1ee7a m\u00ecnh tr\u01b0\u1edbc khi mua.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">H\u1ecfi: \u0110i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu t\u00f4i nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i?<\/a><\/p>\n<p>\u0110\u00e1p: Trong tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i ho\u1eb7c h\u01b0 h\u1ecfng, h\u00e3y th\u00f4ng b\u00e1o cho ch\u00fang t\u00f4i ngay l\u1eadp t\u1ee9c trong v\u00f2ng 2 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi nh\u1eadn h\u00e0ng. Ch\u00fang t\u00f4i s\u1ebd \u0111\u00e1nh gi\u00e1 y\u00eau c\u1ea7u c\u1ee7a b\u1ea1n v\u00e0 n\u1ebfu \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn, ch\u00fang t\u00f4i s\u1ebd cung c\u1ea5p h\u00e0ng thay th\u1ebf ho\u1eb7c t\u00edn d\u1ee5ng theo Ch\u00ednh s\u00e1ch Thay th\u1ebf \u0110\u1ea3m b\u1ea3o c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a tabindex=\"0\">H\u1ecfi: T\u00f4i c\u00f3 th\u1ec3 h\u1ee7y \u0111\u01a1n h\u00e0ng c\u1ee7a m\u00ecnh sau khi n\u00f3 \u0111\u00e3 \u0111\u01b0\u1ee3c x\u1eed l\u00fd kh\u00f4ng?<\/a><\/p>\n<p>\u0110\u00e1p: C\u00e1c \u0111\u01a1n h\u00e0ng c\u00f3 th\u1ec3 b\u1ecb h\u1ee7y trong v\u00f2ng 2 gi\u1edd k\u1ec3 t\u1eeb khi \u0111\u1eb7t n\u1ebfu ch\u00fang ch\u01b0a \u0111\u01b0\u1ee3c v\u1eadn chuy\u1ec3n. Li\u00ean h\u1ec7 v\u1edbi b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng ngay l\u1eadp t\u1ee9c \u0111\u1ec3 h\u1ee7y. 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